Call Accounting Mate Now Compatible with ShoreTel UC
SINGAPORE & TORONTO - callaccounting.ws announced today that it now offers a tailored set of call logging components exclusively for the ShoreTel UC product family. This new mechanism of interoperability provides seamless and dynamic integration for data collection and monitoring of calling activity.
The Call Accounting Mate data collection module can capture and retrieve ShoreTel UC CDR records utilizing either a network connection to the ShoreTel UC system or via a serial (RS-232) connection. The software collection module can be run as a service and eliminates the need for a buffer box.
Call Accounting Mate uses Javascript drivers for data translation. We collect data from various sources to a centralized database. The call detail recording (CDR) data is translated using special software drivers that can be dynamically modified and tailored to customer needs. Call Accounting Mate consolidates the records into a standard database for ad hoc queries, graphing and reporting. Our job scheduler can send reports to PDF or Excel formats, provide email notification and automated delivery.
The ShoreTel UC system is based on a distributed architecture designed for performance, reliability and manageability, and includes ergonomically designed phones, state-of-the-art switches, and feature-rich software for enterprise-class functionality at a low total cost of ownership. ShoreTel is renowned for its commitment to customer satisfaction and has been named Best VoIP Provider for five years in a row by independent industry research firm, Nemertes Research.
About Call Accounting Mate
This low cost, easy to
install application has taken the traditional
market by storm. Call Accounting Mate is the
most inexpensive solution given its robust
features. The software boasts a built-in web
server, complete browser management and
reporting, a task scheduler and an embedded
SQL database engine.
About callaccounting.ws
callaccounting.ws
is an online communications management company
specializing in compact web browser call
accounting solutions with offices in Canada,
United States, United Kingdom and Singapore. callaccounting.ws
is the world leader in comprehensive, cost
effective call accounting with its flagship
product Call Accounting Mate. We have
offices regional representation in United
States, Canada, United Kingdom, Singapore
and Malaysia. Our products are distributed
by a network of distributors world wide.
Information about callaccounting.ws, its
products and the company's support policies can be
found on the World Wide Web at www.callaccounting.ws.
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